Shipping policy

🇬🇧 UK Shipping
Vegan Omega-3 Oil:
Orders are dispatched within 1–2 business days and typically arrive within 1–2 days after shipping.

Accessories & Other Products:
Accessories (like bowls, leads, etc.) are usually delivered within 3–5 business days after dispatch.

Please note:
Our vegan omega oil and accessories are shipped from separate warehouses, so they may arrive in different packages and at different times.

🇺🇸 USA Shipping
Vegan Omega-3 Oil:
Orders are shipped within 1–2 business days, and delivery typically takes up to 5 business days, depending on your location.

📦 Additional Info
* Order Processing:
All orders are processed Monday to Friday, excluding public holidays. You’ll receive a confirmation email with tracking details as soon as your order ships.

* Shipping Costs:
Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.

* Tracking & Support:
Once your item ships, you’ll receive a tracking number via email. If your order hasn’t arrived within the expected timeframe, please contact us at official@betterrrpets.com. We’re happy to help!

* Delivery Delays:
We do our best to meet all shipping timeframes, but delays can occasionally occur due to courier issues, weather, or high-volume periods.